Privacy Policy
Ark4Verse Privacy Policy
Last Updated: 24/06/2023
Any and all conditions herein apply to the company yet to be registered in RSA in accordance with DTI regulation with CIPC following the successful formation and registration of the company, shareholders and assets under Ark4Verse Studios PTY Ltd.
Welcome to Ark4Verse! You are now reading our Privacy Policy, which applies all PII and company held information by Ark4Verse Studios PTY Ltd. (“Ark4Verse”) and our website located at www.Ark4Verse.com (the “Site”). The Site and our related services are collectively called the “Services”. Protecting your privacy is really important to us. With this in mind, we’re providing this Privacy Policy to explains how we collect, use and share information from our about you when you use our Site or Services. This Privacy Policy does not apply to any third-party websites, services or applications, even if they are accessible through our Services or used to access our Services.
The data controller of your personal information will be Ark4Verse Studios PTY Ltd.
Revisions to this Privacy Policy
Any information that is collected via our Services is covered by the Privacy Policy in effect at the time such information is collected. We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we’ll notify you of those changes by posting them on the Services or by sending you an email or other notification, and we’ll update the “Last Updated Date” above to indicate when those changes will become effective. The date at the top of the Privacy Policy tells you when it was last updated. Any changes to this Privacy Policy will become effective when the revised Privacy Policy is posted. By continuing to use the Site and/or the Services following any changes to this Privacy Policy, you acknowledge you have read and understand the updated Privacy Policy, and you understand that we will collect, use, and share information as stated therein.
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR INFORMATION. BY USING THE SERVICES, YOU ACKNOWLEDGE YOU HAVE READ AND UNDERSTAND THE PRIVACY POLICY AND THAT WE WILL COLLECT, USE AND SHARE YOUR INFORMATION AS SET FORTH BELOW.
Information we Collect and Purposes
The tables below explain the categories of information we collect and the purposes for which we use them or may use them in the future. Please note that we may use any or all of this information to comply with the law, detect or prevent fraud, and to defend our legal rights. Further detail about each of the purposes is set out in the “Additional Information on Purposes” table below.
Information You Provide Us
Purpose of Use
Contact Information and Account Registration
For example: name, email, postal address, telephone number, account user name and password, business contact information, and any information you may provide to us at an event or in person.
Provide the Services
Personalize your experience
Send you marketing communications
Provide seamless experience across platforms and devices
Protect our users, Services and properties
Build and manage business-to-business relationships
Market and advertise for third parties
Identification and demographics
For example: date of birth, gender, nationality, ethnicity, interests, lifestyle information, photos, social media credentials, including identification information about friends, contacts or referrals you provide.
Provide the Services
Personalize your experience
Send you marketing communications
Provide seamless experience across platforms and devices
Protect our users, Services and properties
Market and advertise for third parties
Transactional
For example: purchase history, delivery address and/or membership information.
Please note that all payments for our Services are made through third party service providers and are subject to the privacy policy and terms of service of these third parties.
Provide the Services
Enhance membership related services and experiences
Personalize your experience
Send you marketing communications
Provide seamless experience across platforms and devices
Protect our users and Services
Market and advertise for third parties
User-generated content
For example: photos, videos, audio, and other information you may submit to us, such as comments on our forums.
Provide the Services
Personalize your experience
Send you marketing communications
Protect our users, Services and properties
Market and advertise for third parties
Research and feedback
For example: comments that you send us through online forms and social media platforms, by email, over the phone, by mail, or in surveys.
Provide the Services
Personalize your experience
Information we collect automatically from you and/or your device:
Purposes of use
Device information and identifiers
For example: IP address, cookie IDs, browser type and language, operating system, platform type, device type, and advertising and app identifiers.
Provide the Services
Personalize your experience
Provide seamless experience across platforms and devices
Protect our users, Services and properties
Send you marketing communications
Market and Advertise for third parties
Connection and Usage
For example: domain names, browsing activity, scrolling and keystroke activity, advertisements viewed, forms or fields you complete or partially complete, search terms, whether you open an email, content you view and duration, quality of the service and interaction with the content, logs, and other similar information. If these events occur while you are offline, they may be logged and uploaded to us when you next connect.
Provide the Services
Personalize your experience
Provide seamless experience across platforms and devices
Protect our users, Services and properties
Send you marketing communications
Market and advertise for third parties
Location Information
When you use our Site or Services, we may collect and store information about your location by converting your IP address into a rough geo-location. If you do not want us to collect location information, you may disable that feature on your mobile device.
Provide the Services
Personalize your experience
Provide seamless experience across platforms and devices
Protect our users, Services and properties
Send you marketing communications
Market and advertise for third parties
Other information sent by your Mobile Device.
For example, user setting as well as information about your use of our Services.
Provide the Services
Personalize your experience
Provide seamless experience across platforms and devices
Protect our users, Services and properties
Send you marketing communications
Market and advertise for third parties
Other information related to your use of Services.
Our servers automatically record certain information about how a person uses our Services (we refer to this information as “Log Data”). Log Data may include information such as:
your Internet Protocol (IP) address
your browser type
your operating system
the pages or features of our Services to which you browsed
the time you spent on those pages or features
the videos you watched through the Services
the links on our Services that you clicked on and other statistics.
Provide the Services
Personalize your experience
Provide seamless experience across platforms and devices
Protect our users, Services and properties
Send you marketing communications
Market and advertise for third parties
Analyze how our Services are used
Information from public and commercial sources
Purposes of use:
For example: demographic including at a household level, contact information, inferences about your preferences, loyalty program membership, and purchasing data.
Provide the Services
Personalize your experience
Provide seamless experience across platforms and devices
Send you marketing communications
Build and manage business-to-business relationships
Market and advertise for third parties
Source of Information:
Advertising providers
Analytics providers
Marketers
Partners
Consumer data resellers
Public records databases
Related Companies
Social Media Information
For example: if you interact with us through a social media service or log in using social media credentials, depending on your social media settings, we may have access to your information from that social network such as your name, email address, friend list, photo, age, gender, location, birthday, social networking ID, current city, your comments about our Services, and the people/sites you follow.
Purposes of use:
Provide the Services
Personalize your experience
Send you marketing communications
Provide seamless experience across platforms and devices
Source of Information:
Social media networks
Partners of social media networks
Additional information that we collect for business relationships only
Business contact information
For example: company name, your name, email address, and job.
Purposes of use:
Build and manage business relationships
Source of Information:
You
Your company
Trade associations
Social media
Business data resellers
Due diligence information
For example: contact information, nationality, job title, age, date of birth, gender, country of residence, employment and education information, public, religious, political or trade union roles, personal and professional affiliations, connections to criminal activities or offenses related to money laundering.
Purposes of use:
Compliance and risk management activities for business relationships
Source of Information:
Your or your company’s responses to our due diligence questions
Third party compliance screening tools and databases.
Additional information on purposes of use
Provide the Services, for example:
responding to your requests or inquiries, including technical support
sending you service-related communications
providing ticketing, payment services, mapping guidance, and offers
displaying content you generate, such as video and comments
carrying out research and analytics for uses including improving our Services and developing new ones
processing your information for promotional campaigns such as sweepstakes and contests, and for surveys, online and offline panels and focus groups
Personalize your experience, for example:
providing you with customized product experience
creating and updating profiles that can be used for analytics and marketing
Communications (with consent if required)
We may periodically send you free newsletters and e-mails that directly promote our Services. When you receive such promotional communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive.
We may send you certain communications regarding the Services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Terms of Service or this Privacy Policy or information about billing, if applicable.
Provide a seamless experience across platforms and devices, for example:
identifying you when you log into the Service on multiple devices or web browsers to provide continuity and to match your interests across devices for the purposes of analytics, reporting and to improve the Services
identifying you if your devices have attributes suggesting that they may be used by the same individual or household for purposes of analytics, reporting and to improve the Services
Build and manage business relationships, for example:
pursuing potential business opportunities, including identifying and contacting the correct person within the company
sending communications for business purposes
sending event invitations, marketing emails and campaigns, and tracking the effectiveness of such communications
providing business contacts with access to our systems, and managing that access
Compliance and risk management activities for business relationships, for example:
compliance with laws and regulations
managing third party and other risks to our business
protecting the reputation of our businesses
following our business principles related to ethics and our code of conduct
Protect our users, Services and properties, for example:
protecting the safety and security of users and visitors to the Services
protecting our digital and physical properties
detecting and preventing other activities that may be illegal or in violation of our Terms of Service
Provide the Services, for example:
responding to your requests or inquiries, including technical support
sending you service-related communications
providing ticketing, payment services, mapping guidance, and offers
displaying content you generate, such as video and comments
carrying out research and analytics for uses including improving our Services and developing new ones
processing your information for promotional campaigns such as sweepstakes and contests, and for surveys, online and offline panels and focus groups
Personalize your experience, for example:
providing you with customized product experience
creating and updating profiles that can be used for analytics and marketing
Communications (with consent if required)
We may periodically send you free newsletters and e-mails that directly promote our Services. As a shareholder, after the purchase of any one or more shares, consent to members of Ark4Verse sending you email,sms,social chat and correspondence until such time you may request such communication be discontinued.
We may send you certain communications regarding the Services and you will not be able to opt out of those communications – e.g., communications regarding updates to our Terms of Service or this Privacy Policy or information about billing, if applicable.
Provide a seamless experience across platforms and devices, for example:
identifying you when you log into the Service on multiple devices or web browsers to provide continuity and to match your interests across devices for the purposes of analytics, reporting and to improve the Services
identifying you if your devices have attributes suggesting that they may be used by the same individual or household for purposes of analytics, reporting and to improve the Services
Build and manage business relationships, for example:
pursuing potential business opportunities, including identifying and contacting the correct person within the company
sending communications for business purposes
sending event invitations, marketing emails and campaigns, and tracking the effectiveness of such communications
providing business contacts with access to our systems, and managing that access
When We Share Your Information
Information Shared With Third Party Service Providers
We may engage third-party services providers to work with us to administer and provide the Services and other business purposes on our behalf, including research and analytics, hosting, transaction and payment processing, promotion administration, fraud prevention, acquisition and other services.. Service providers may use such information for their operational purposes in order to provide their services to us.
Information Shared With Third Party Partners
We may share your information with third party partners. For instance, if you enter a contest or sweepstakes sponsored by a third party, we may share the information you provide for that entry with the sponsor. Depending on the partnership, we may share certain information including contact information (at your direction), identification and demographic information, transactional information, user-generated content that you provide, research and feedback, device information and identifiers, connection and usage information, public and commercial information, and social media information.
Social Networks
We may share your information with social media platforms for example, if you click on a Facebook “like” button on a Ark4Verse Service, the “like” may appear on your Facebook account. To control this sharing of information, please review and adjust your privacy settings for the relevant social network. Depending on your privacy settings and actions on such network, we may share contact information, identification and demographic information, user-generated content, device information and identifiers, connection and usage data, and social media information.
Analytics
We utilize Google Analytics, a service provided by Google, Inc. that we use to gather information about how users engage with our Site and Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/.
Law Enforcement, Regulators, Anti-fraud Coalitions and Other Groups:
We cooperate with government, law enforcement officials, regulators, anti-fraud coalitions, other groups and private parties to enforce and comply with the law, our legal rights and the legal rights and safety of ourselves and our users. We may disclose any information about you as we, in our sole discretion, believe necessary or appropriate: (i) to respond to claims, legal process (including subpoenas) or other requests from government or other authorities; (ii) to protect our property, rights and safety and the property, rights and safety of a third party or the public in general; (iii) to protect against possible fraud or other illegal activities; or (iv) to stop any activity that we consider illegal, unethical or legally actionable activity.
Business Transactions
Information that we collect from our users, including PII, is considered to be a business asset. Thus, if we are involved in a transaction such as a merger, acquisition, asset sale, transfer of control, bankruptcy, reorganization or sale of assets or diligence associated with such matters, some or all of our assets, including your PII, may be disclosed or transferred to a third party acquirer in connection with the transaction.
Third Parties:
We may share information about how you use the Services and interact with content to better tailor how our Services interact with third-party services, including third-party platforms. To enable these purposes, we may share certain demographics information, user-generated content, device information and identifiers, connection and usage data, geolocation data, public and commercial information, and social media information. These third parties may use their own tracking technologies to collect or request information about you, please see our Cookie Notice. We do not share this information with third party advertisers or advertising networks.
Search Engines
Depending on the Service, you may be able to engage with other members of the Service or the public. This may make the name and photo associated with your profile and any comments or user-generated content you provide visible to other members of that Service or the general public. If the information is available to the general public, it may also be searchable by search engines.
Aggregated and/or Anonymized Information
We may combine all the information we collect from or receive about you for the outlined purposes. We may aggregate or deidentify your information and may use, share, rent or sell aggregated or deidentified information for any purpose, and such information is not subject to this Privacy Policy.
We may share information about you along with a hashed or masked identifier, with third parties so they may better personalize your experience with them and the offers they send you. With your appropriate consent when required, and consistent with applicable law, we may share your video viewing behavior with third parties including service providers, advertising companies, analytic partners, and social media sites.
Legal Bases for Use of Your Information
The laws of some jurisdictions, such as the European Union, require companies to tell you about the legal basis for using, sharing, or disclosing your information. To the extent those laws apply, we may rely on the following legal bases:
Performance of a contract: where use of your information is necessary to provide you with our Services under a contract, for example the Terms of Service.
Legitimate interest: where use of your information is necessary for our or others legitimate interests and where the use is not outweighed by your rights and interests. Below are some examples of such interests:
providing the Services
improving our Services and developing new ones
recognizing and better understanding our users, including across platforms
conducting security and fraud prevention activities
marketing and promoting our content and services
building and managing business relationships
conducting compliance and risk management activities
providing and managing access to our systems
protecting our rights and assets
preventing fraud and other illegal activity
Legal obligation: where use of your information is necessary to comply with laws and regulations such as those relating to anti-bribery and corruption and anti-money-laundering, complying with requests from government bodies or courts, or responding to litigation.
With consent: we may ask for your consent to process your information in a certain way. Where we rely on this basis, you have the right to withdraw your consent at any time – please see the Your Rights and Your Choices sections below to do this.
Your Choices
If you want us to delete your PII, please stop using our Services (including uninstalling any associated App or deleting browsing history or stored cookies) and stop accessing our Site and contact us at notifysean@gmail.com with your request. We’ll take steps to delete your information as soon we can, but some information may remain in archived/backup copies for our records or as otherwise required by law.
Your Rights
Depending on where you live, you may have certain rights with respect to your information. For example, under local laws, including in the European Union, you may be able to ask us to:
provide access to certain information we hold about you, in some cases in a portable format, if technically feasible
update or correct your information
delete certain information
restrict the use of your information
We will respond within the time period prescribed by applicable law. Please note that many of the above rights are subject to exceptions and limitations.
Some Services can only be provided if we have your information, therefore deletion of your information will result in termination of such Services.
We will take reasonable steps to verify your identity, including authenticating you through the email address. We may require further documentation such as a password and user ID before granting access to your information.
If you are based outside the RSA, and would like to exercise any individual right you may have please contact us at notifysean@gmail.com. Please include “My Rights” in the subject line and provide a clear explanation of which right you are exercising and your country of residence in the body of the email.
Your rights and our responses will vary based on your state, province or country of residency. Please note that you may be located in a jurisdiction where we are not obligated, or are unable, to fulfill a request. In such a case, your request may not be fulfilled.
If you have any unresolved concerns, you may have the right to complain to your local data protection authority.
Cookies and Similar Technologies
We and our service providers, advertisers, and other third parties use cookies and similar technologies (e.g., HTTP cookies, HTML 5, flash local storage cookies, web beacons, GIFs, embedded scripts, ETags/cache browsers, and software development kits) to recognize you on, off, and across our Services and your devices.
Mobile App and Connected Devices
Depending on the device you use, you may be able to manage your advertising and location preferences through your device settings. Many operating systems provide their own instructions on how to prevent the delivery of tailored in-application advertisements. We do not control how the applicable platform operator allows you to manage personalized in-application advertisements. You should review your device manufacturer’s support materials and/or the device settings for the respective operating systems for more detail on how to manage such preferences.
You can stop all collection of information by a mobile app by uninstalling the app.
The Security of Your Information
We take reasonable administrative, technical, physical and electronic measures designed to protect the information that we collect from or about you (including your PII) from unauthorized access, use or disclosure. Please be aware, however, that no method of transmitting information over the Internet or storing information is completely secure. Accordingly, we cannot guarantee the absolute security of any information.
HOW LONG WE KEEP YOUR INFORMATION
We will keep your information only for as long as it is necessary to fulfill the purposes described above, unless a longer retention is required or permitted by law. We may delete or de-identify your information sooner if we receive a verifiable deletion request, subject to exemptions under applicable law. The retention period that applies to your information may vary depending on the Services you use and how you interact with them.
Links to Other Sites
Our Services may contain links to or be accessible through websites and services that are owned or operated by third parties (each, a “Third-Party Service”). Any information that you provide on or to a Third-Party Service or that is collected by a Third-Party Service is provided directly to the owner or operator of the Third-Party Service and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy or security practices and policies of any Third-Party Service. To protect your information we recommend that you carefully review the privacy policies of all Third-party Services that you access.
International Transfer
We provide Services globally and our company has its headquarters in South Africa. We may transfer your information to Related Companies, service providers, and other third parties located outside of your country of residence. This is necessary to provide our Services and for the purposes outlined in this Privacy Policy. Data privacy laws vary from country to country and may not be equivalent to, or as protective as, the laws in your home country. We take steps to ensure that reasonable safeguards are in place with aim to ensure an appropriate level of protection for your information, in accordance with applicable law. These measures include data transfer agreements. By providing us with your information, you acknowledge any such transfer, storage or use.
Our Policy Toward Children
Our Services are not directed to children under 13 and we do not knowingly collect PII from children under 13. If we learn that we have collected PII of a child under 13 we will take steps to delete such information from our files as soon as possible.